TOP 5 Mistakes in Industrial Marketing

Dmytro Koshkarov
Dmytro Koshkarov CEO
  • strategy
  • business
  • analysis

When working with industrial enterprises, we often encounter marketing errors that significantly impact business performance. These mistakes prevent manufacturing companies from realizing their potential, hinder development, and complicate engagement with their target audience. To help avoid common pitfalls and achieve better results, we’ve analyzed these errors and outlined the most prevalent ones. Let this analysis serve as a useful tool to enhance your industrial enterprise’s marketing strategy

Mistake 1. Underestimating Strategic Marketing Tools

What arguments do industrial companies often give when asked about the absence of strategic tools? «We keep our strategy in mind,» «We've been in this business for over 20 years - so we know everything,» «We’re too busy with urgent operational tasks,» and so on. Unfortunately (or fortunately), this approach simply doesn’t work

The use of strategic marketing tools is a must-have for any business, especially for industrial enterprises. Properly implemented strategies not only help increase profits but also strengthen a company’s market position in the long term. The importance of these tools is self-evident - just take a look at the key components below and ask yourself: Are they important? Are you using them in your work?

Strategic Business Development, which includes:

  • launching new products
  • expanding into new segments
  • entering new markets
  • competition strategies
  • investment attraction strategies

Enterprise Marketing Strategy, including:

Enterprise Pricing Strategy

A pricing strategy should be based on an understanding of product cost, market conditions (demand and competition), and the value provided to the client

Marketing Promotion Strategy

This should account for the industry specifics, the long decision-making cycles of clients, and the most effective channels, tools, and communication methods 

Mistake 2. Underestimating Digital Marketing

In our practice, we often notice how industrial companies perceive digital promotion - they tend not to take it seriously. Many believe it doesn’t apply to them, that their industry or product/service isn’t «suitable» for online promotion, or that it simply won’t yield results. Their primary argument? «We’ve always worked with B2B offline, and it’s been fine»

However, after conducting a thorough analysis of search engine results, it often becomes clear that:

1. Competitors are not just present online - they’re thriving. A saturated competitive environment in digital spaces is a strong indicator that online promotion works effectively

2. SEO is an excellent promotion channel. In most industrial sectors, competition in search engine optimization is low to medium. This means it’s relatively easy to secure a spot in the top 10 or even top 5 search results, driving targeted traffic to your website

*SEO is often one of the most financially efficient channels, offering one of the lowest Customer Acquisition Costs (CAC)

3. PPC advertising is another key promotion channel. Many competitors either don’t use it at all or use it ineffectively. For example, they may neglect crafting compelling communication messages, creating high-quality ad creatives, optimizing campaign settings, or efficiently budgeting. Companies that do leverage PPC well often achieve significant results, especially given the limited competition within this channel

It’s also important to note that promotion channels work even more effectively in tandem. By using multiple channels simultaneously, companies can amplify their results through a synergistic effect

 

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Mistake 3. Underestimating the Core Digital Tool

What are we talking about here? That’s right - the website. Industrial companies often argue, «Our website is fine»

However, the reality is that most companies undervalue and fail to understand the importance of their website as the primary tool for industrial online marketing. As a result, they don’t invest enough effort to make their site truly effective and appealing. Many websites fall short in key areas, such as:

  • branding
  • content, including communication messages
  • SEO
  • corporate site structure 
  • UI/UX design, including:
  • classic landing page design patterns
  • contact forms, and more

It’s worth noting that some competitors do prioritize these factors - and they are the ones reaping the rewards in the form of increased sales of their products and services

CRUCIAL POINT!

Your website is often the first point of contact and a place where potential clients delve deeper into your company and its offerings. If your website appears outdated, unprofessional, or non-technological, it consciously or subconsciously shapes the user’s perception of your company. A potential client might conclude: «If the website looks like it’s stuck in the 2000s - or even the 90s - then the company, its services, products, and technologies are probably equally outdated». A modern, technologically advanced company cannot afford to have an outdated website with generic design and content. Think about it!

Mistake 4: Undervaluing SMM Tools

Some industrial companies undervalue the importance of SMM presence and promotion, while others take advantage of it and gain additional benefits. The argument of the former: «SMM is not a sales channel»

Perhaps industrial companies won’t make direct sales through SMM promotion (though anything is possible :)), but quality work in SMM at least ensures:

  • increased brand recognition
  • a positive image formation (e.g., presenting as a successful, reliable, and innovative company), which indirectly affects sales and contributes to the decision-making process in your favor

Additionally, SMM is an excellent tool to deliver corporate values, showcase team atmosphere, demonstrate social responsibility, and inform the audience about news, achievements, and events in a truly engaging and human way

It’s worth noting that the factors mentioned above contribute to the long-term growth of sales of goods and services and therefore cannot be ignored

Mistake 5: Undervaluing Email Marketing

The argument that «email marketing is no longer an effective promotion channel» doesn’t hold up, as the statistics tell a completely different story

In a survey conducted at the end of 2023, more than half of the marketers surveyed reported a 100% increase in ROI from email marketing. This leaves no doubt as to why email remains a celebrated channel since its inception in the 1970s (Statista)

As we can see, email marketing is still an effective channel worth integrating into promotion strategies. Moreover, email marketing doesn’t require significant financial investments, can reach and engage a wide audience, and is easy to test, personalize, and integrate into a company’s existing strategy. The conclusion is simple: boldly use this tool and watch the results unfold

 

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Conclusion: Effective Industrial Marketing

Be honest with yourself and ask: «Have we accidentally made any of these mistakes?» We strongly recommend paying close attention to each of the points mentioned above and addressing them thoroughly. By doing so, you will strengthen your company, increase its competitiveness, and boost sales. Evolve and grow, as development and readiness for change open up new opportunities and lead to success

If you need assistance with strategic marketing, digital promotion, website improvement or development, SMM or email marketing, we are happy to help. With extensive hands-on experience in the industrial sector, we understand your needs intuitively. Fill out the feedback form or give us a call. Reaching the summit act strategically

 

Source:

https://www.statista.com/topics/1446/e-mail-marketing/#:~:text=In%20a%20late%202023%20poll,fame%20since%20its%201970s%20advent